In order to provide an exceptional experience, Disney knows they must “understand each customer’s needs and wants, and be able to respond accordingly in the service moment.”

Everyone in one place going out of their way to make sure you have the best day possible. Disney has moved beyond SERIVCE to EXPERIENCE.

It’s one of the small details that makes Disney the happiest place on earth. The customer experience answer would be, “Tell me what your plans are?” The short, blunt customer service answer would be, “3 o’clock.” “Do I have time to ride Space Mountain and still see the parade?”Įven though the answer to the initial question seems glaringly obvious, it “offers an opportunity to exceed Guests’ expectations and make them feel special by further personalizing their experience.” “If I’m in Frontier Land, what time will the parade get to me?” So when Guests ask, “What time is the 3 o’clock parade,” what are they really asking? So the real question is, “How can we make the most of our time today and experience all the rides and shows that we want before the park closes?” Mom and Dad know they’ll need to plan food breaks and a moment or two to rest. The boys want to ride the Matterhorn and have a real life lightsaber fight with Darth Maul. The girls want to get dresses and have their hair done at the Bibbidi Bobbidi Boutique. You’ve got four little kids that all want to go different places and experience different things. Or more accurately, attraction management. Have you been to a Disney Resort before? If so, you realize that the entire day becomes about time management. What is the Guest really asking? What is it they really need ?

The Disney Institute has used this question for years to train park employees to look beyond the straight forward question at hand: Instead of using it as a great way to deliver a condescending answer with a “did you just hear yourself ask that question,” tone, Disney Cast Members turn it into an opportunity to exceed expectations. To generate its appearances, the clock combined 2 textures, one being the actual clock, and the other being the dial.On any given day in the Magic Kingdom you may hear a guest ask a Cast Member a seemingly obvious question, “What time is the 3 o’clock parade?” Texture generation prior to Java Edition 13w02a Trading has been changed, librarian villagers now have 1⁄ 3 chance to sell a clock for 4 emeralds as part of their trades. Librarian villagers now sell clocks for 10-12 emeralds.Ĭlocks can now be found inside map room chests in shipwrecks. The texture of clocks has been changed to match the new gold ingot texture from the texture update.Ĭlocks currently have no function or legitimate method of obtaining them. Ĭlocks now generate in ruined portal chests. Prior to The Flattening, this item's numeral ID was 347.Ĭlocks can now be found in shipwreck map rooms.Ĭlocks can now be used to distract piglins. Librarian villagers now sell clocks for 10–12 emeralds.Ĭlocks are now broken up into individual textures, instead of having every individual frame on one vertical strip like with animated textures. As a result, they are considerably less precise, having only 64 frames. Librarian villagers now sell clocks for 10–11 emeralds.Ĭlocks now use the new animation feature included in texture packs. They have 228 visually distinct frames due to how the texture is generated - see the section below. Further details may exist on the talk page. Please expand the section to include this information. Note: This video doesn't state that Clocks can be found in Shipwrecks or Ruined Portals because the video was released in an earlier version. Piglins are attracted to clocks and run toward any clock on the ground, and inspect it for 6 to 8 seconds before putting it in their inventory. Instead, the dial rotates rapidly and randomly, making them useless. For a clock to be mounted on a wall, an item frame is required.īecause there is no day/night cycle in the Nether or the End, clocks do not work properly in these dimensions. This includes a player's hand, an inventory slot, a crafting grid, an item frame, or even as a dropped item. The dial always shows the current in-game time when in the Overworld, regardless of where it appears. The player is able to sleep a few seconds after the clock shows exactly dusk. The dial spins clockwise slowly to indicate the time of day, corresponding to the sun or moon's actual position in the sky. The clock dial consists of two halves, a day side and a night side. Expert-level librarian villagers have a 33.3% ( 1⁄ 3) chance to sell a single clock for 4 emeralds as part of their trades.‌ Įxpert-level librarian villagers have a 50% ( 1⁄ 2) chance to sell a clock for 5 emeralds.‌ Usage

3 o clock on a nice clock